Politique de confidentialité

Last updated: May 17, 2026

MJC Huming, operating under the brand Neel Semb, operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information, depending on how you interact with the Services:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card details, transaction details, form of payment and payment confirmation.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, add to your cart, purchase, return, exchange or cancel, and your past transactions.
  • Communications with us including information you include when contacting our customer support team.
  • Device and usage information including your IP address, browser type, unique identifiers, and information regarding how and when you interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, visit or use the Services, or communicate with us.
  • Automatically through the Services, via cookies and similar technologies when you visit our website.
  • From our service providers and technical partners who process data on our behalf.
  • From third-party partners, where applicable.

How We Use Your Personal Information

We use your personal information for the following purposes, each grounded in a specific legal basis:

  • Providing and improving the Services — to process your orders, manage your account, arrange shipping, facilitate returns and exchanges, and personalize your shopping experience. Legal basis: performance of a contract.
  • Marketing and advertising — to send you promotional communications by email or other channels, and to show you relevant advertisements. Legal basis: your consent, which you may withdraw at any time.
  • Security and fraud prevention — to authenticate your account, detect and prevent fraudulent or illegal activity, and secure our Services. Legal basis: legitimate interest.
  • Communicating with you — to respond to your inquiries and provide customer support. Legal basis: performance of a contract and legitimate interest.
  • Legal compliance — to comply with applicable laws, respond to lawful requests from authorities, and enforce our terms and policies. Legal basis: legal obligation.

Cookies

We use cookies and similar tracking technologies on our website. These may include:

  • Essential cookies — necessary for the website to function (shopping cart, session, security). No consent required.
  • Analytical cookies — used to understand how visitors interact with our website (e.g. pages visited, time spent). Requires your consent.
  • Marketing cookies — used to show you relevant advertisements based on your browsing behavior. Requires your consent.

You can manage your cookie preferences at any time via the cookie banner displayed on our website. Refusing non-essential cookies will not affect your ability to browse or purchase on our site.

How We Disclose Your Personal Information

We may share your personal information with third parties in the following circumstances:

  • With technical service providers (hosting, payment processing, data analytics, customer support, cloud storage, order fulfillment and shipping) who act on our behalf and are contractually bound to protect your data.
  • With marketing partners to deliver targeted advertising, based on your activity on our website. You may opt out of such sharing at any time.
  • When you direct or consent to such disclosure, for example when using social media integrations.
  • Within our corporate group or affiliates, where applicable.
  • In connection with a business transaction such as a merger or acquisition.
  • To comply with legal obligations, respond to legal proceedings, or protect our rights and the rights of our users.

Third-Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Children's Data

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from minors. If you believe a child has provided us with their personal information, please contact us at ns@neelsemb.com and we will delete it promptly.

Security and Retention of Your Information

We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, and in particular:

  • Order and transaction data: retained for 5 years to comply with applicable accounting and legal obligations.
  • Account data: retained for as long as your account remains active, and deleted upon request.
  • Marketing data: retained until you withdraw your consent or opt out.
  • Legal and compliance data: retained as required by applicable law.

Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

  • Right to Access — request access to the personal information we hold about you.
  • Right to Delete — request deletion of your personal information.
  • Right to Correct — request correction of inaccurate information.
  • Right to Portability — receive a copy of your data in a portable format.
  • Right to Opt Out — opt out of the sale or sharing of your personal information for targeted advertising purposes.
  • Managing communications — opt out of marketing emails at any time using the unsubscribe link included in each email.

If you reside in the European Economic Area or the United Kingdom, you also have the right to:

  • Object to or restrict processing of your personal information for certain purposes.
  • Withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
  • Lodge a complaint with your local data protection authority. For the EEA, you can find the relevant authority at https://edpb.europa.eu.

To exercise any of these rights, please contact us at ns@neelsemb.com. We will respond in a timely manner as required by applicable law. We may need to verify your identity before processing your request.

International Transfers

Your personal information may be transferred to, stored, or processed in countries other than the one in which you reside. When transferring data outside the European Economic Area or the United Kingdom, we rely on recognized legal mechanisms such as the European Commission's Standard Contractual Clauses or equivalent instruments recognized by UK authorities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post the updated policy on this website and update the "Last updated" date accordingly.

Contact

For any questions about this Privacy Policy or to exercise your rights, please contact us:

ns@neelsemb.com MJC Huming / Neel Semb — 49 Boulevard de Beauséjour, 75016 Paris, France

For the purposes of applicable data protection laws, MJC Huming, operating under the brand Neel Semb, is the data controller of your personal information.